Shipping policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

During busy periods, processing times may be slightly longer.


Shipping Times

Estimated delivery times:

  • UK: 3-7 business days

  • Europe: 5–10 business days

  • International: 7–15 business days

Delivery times are estimates and may vary depending on location and courier delays.

 

Shipping Costs

Shipping costs are calculated at checkout based on your location.

  • Free UK shipping on orders over £25+

  • Standard UK shipping: £3.99

 

International Shipping

We ship worldwide where available. International customers may be responsible for customs duties, taxes, or import fees, which are not included in the product price or shipping cost.

 

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email so you can follow your delivery.


Delays & Lost Parcels

We are not responsible for shipping delays caused by couriers, customs, or incorrect addresses provided at checkout. If your order is significantly delayed, please contact us and we will help resolve the issue.


Incorrect Address

Please ensure your shipping address is correct before placing your order. We cannot guarantee changes after the order is processed.


Contact Us

If you have any questions about shipping, please contact us at:

Email: sofiaslittleloves@gmail.com